FAQs

  • Yes. No matter the length of stay, we require identity verification and screening before a reservation.

  • We advertise our suites here on our direct booking website. We also market them on other third-party short-term rental sites.

  • Soft Serene’s guests include those traveling for leisure, business, or corporate stays. Our stays range from one night to six months, with an average stay of three nights.

  • After each stay, our professional cleaning team will inspect and clean each unit. If a guest stays for an extended period, we clean the apartment weekly upon request.

  • You have the freedom to decide! If you're comfortable with pets on your property, we're more than happy to accommodate. We value your trust in us and are open to any specific suggestions you have regarding how we should manage and maintain your space. Rest assured, we'll always discuss and finalize these details before welcoming any guests to your property.